How to add comments to my bookings?

Updated 1 month ago by Filipa

To add a comment to one of your bookings, you simply go to > Reservations in your Amenitiz administrator area left sidebar.

Once here, you will find all your bookings. Click on the desired booking and go to "Stay info" section:

You have here 3 options to leave a comment:

  1. Client comment: This comment will be associated with your clients' file. Therefore, if this client books again in the future, this comment will always be visible.
  2. Reservation comment: This comment will be associated with this specific booking and not to the clients' file. It is relevant if you want to precise a specific request.
  3. Room comment: This comment will be associated with a specific room. If the booking has several rooms booked, you can therefore here precise for each room a specific bedding option for example. This comment will be shown on the housekeeping report.

if you check your bookings on the > Planning section, client and reservation comments will pop-up on your booking details without having to click on it.


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