Automatic sending for Police

Updated 3 days ago by Elisabetta Bellio

On AMENITIZ, during the configuration, the owner will have to activate Chekin.com from your dashboard> Marketplace. Once done, all the setup will have to be done on the chekin.com page directly.

Step by step, the configuration on chekin.com:

On the Property account, you will be able to put all the necessary details such as:

  • Property name
  • Country
  • Province
  • City
  • Fiscal code

Once this will be completed, you can add all the credentials of the Police account:

  • Automatically send info to: Police (ISTAT) and AlloggiatiWeb (for Italian market)

For AlloggiatiWeb:

  • Police username
  • Police password
  • Certificate password

*those last 2 passwords owners should have them (you can find it on a paper document that they have from the Police)

For Police (ISTAT) :

  • Region
  • Username
  • Password
  • Property

Once you validate, another field will be visible on this part called Property: they can easily find the property already there (this is useful when they have different properties, to choose the correct one). Once this is completed, you validate again! > COMPLETED!

For the online check-in (the one needed to send the reports ⚠️ Different from the Self check-in, found below that is something we will not use!), you will decide:

  • the language to send the email
  • when to send the email automatically to the customers

The email will be sent over continuously until the information will be completed by all the customers. Once this is completed, the emailing will stop.

Below, the owner can add the Contract, which is optional (legal agreement):

This will be shown during the online check-in to the guests and add any clause (e.g. for late check out the extra charge, deposit for damage). This will be required to be signed during the online check-in.

You have completed now the set up and you can click on: Save Changes

On top, you move then to:

Bookings, where you will be able to see the reservations with the info about:

  1. the status
  2. the number of guests

The numbers are showing on the right side the number of guests actually in the reservations and on the left side the people completed the online check-in.

The status can be complete when the guests completed the online check-in and the police info.

Below, you can find:

  1. the booking status
  2. the guest information
  3. the booking status (online, police and ISTAT).
The information to the police will be sent over automatically at 11 pm of the day of check-in. In case that the owner wants to send it before, he can always click on Send manually.

By clicking the name of the guest, you will enter in the file related with the guest information database, where you can: modify or even delete the guest (this guest info will not appear in the register of the Police):

Returning to the previous window, below you can find the Online Check-in:

Here the owner can copy the online check-in link to send over to the guest manually in case that he needs to do it (to be sent at the check-in time or via whatsapp):

You will have also the option to see the reports and download them in the case:

For e.g. on the guest report, it can be downloaded for a specific property, range of dates of the report they want and also the information they want to include in the excel file:

!!!This is very useful for the newsletters!!! You will be able to see the date of birth.

In the account section on the top right side, onwers can add their own logo:

From the menu on the left side, going on the Custom Forms, you can name the form, add the country and you can customize the fields you want to be included for the online check-in.

On the below screen you can see that the system is already telling you which are the mandatory fields needed!

And have a preview by mobile of the Self check-in link sent:


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