You can check the history of your reservations, this article explains what can be tracked and what this different information means.
To access the history of your reservations, go to > Reservations in your Amenitiz administrator area left sidebar.
Click on the booking you wish to modify and on "view booking details" :
Then, go to "Inbox" tab, and go down to "Communication logs":
You will find these elements:
- When the reservation has been created with the source (Airbnb, Booking, Booking engine etc...)
- When the automated emails have been sent, both to the guest and to the property.
Here is an example of the reservation's history:
- When the booking has been created, and the source of the reservation: it can be from an OTA, from the booking engine or manually.
- When the invoice has been created.
- When the invoice has been cancelled.
- When the credit note has been created, following the cancellation of the invoice.
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